We regret that you have problems with AVANCIS solar modules.
For a quick and easy complaint process, we kindly ask you to provide following information.
11. Only fill in lines 12 - 14 if the solar modules are installed at a different address.
Please give us a description of what exactly is defective in your modules; all optical defects must be proven with pictures. In the event of complaints about
underperformance or other electrical irregularities, the installation diagram (string plan + inverter) must be submitted. Allowed file formats: png, jpg, jpeg, pdf. Maximum 3 files, 3 MB each file.